What is CallPilot AI for Medical Practice?
CallPilot AI answers incoming calls automatically, qualifies client enquiries, and can book appointments directly into existing calendars. The system is nDSG-compliant and speaks fluent German, French and Italian.
"CallPilot AI handles all our routine calls. Our staff can focus on patients in the practice instead of answering the phone all day."
No number change. No technician. Onboarding in 1–2 working days.
Forward your existing number to CallPilot AI — no number change, no IT department needed. Setup in under 10 minutes.
CallPilot AI answers in your company's name, qualifies the call and speaks fluent German, Swiss German, French and Italian.
All relevant details are captured nDSG-compliant and forwarded in a structured way to your team.
You receive a summary via app or email. Appointments are booked directly into your calendar.
How long does onboarding take? The technical setup takes under 10 minutes. CallPilot AI is typically fully operational within 1–2 working days.
Patients book appointments directly by phone — CallPilot AI checks availability in real time and confirms immediately.
Prescription renewals are logged and forwarded to the practice team with all relevant patient information.
Opening hours, address, insurance questions — CallPilot AI answers standard questions automatically.
Urgent calls are detected and immediately forwarded to the practice team.
German, French, Italian — ideal for multilingual Switzerland.
All patient data is processed in compliance with nDSG. Mandatory AI disclosure included.
At the start of every call, the following is automatically played: "This call is processed by an automated system and may be transcribed." All data is stored in Switzerland or the EU.
Free demo — onboarding in 1–2 business days, no number change required. From CHF 149/month.