AI FOR PHYSIOTHERAPY PRACTICES

No more missed calls —
AI for physiotherapy practices

While you treat, CallPilot AI Assistant answers every call, books appointments directly in your calendar, and sends automatic reminders. 30–50% of calls are lost in single practices — no more.

CallPilot AI — AI phone assistant for Switzerland.

30–50%
Calls missed without AI (Source: physioportal.ch)
45 Min
Daily admin time saved per therapist
24/7
Availability, even at night and on weekends

The Challenges

  • During 25–50-minute treatment blocks, no phone calls are possible — patients hang up and book elsewhere
  • Appointment inquiries after 6 pm and on weekends remain unanswered — new patients are lost
  • Manual appointment confirmations and reminders cost 30–45 minutes of administrative time daily
  • No-show rate of 15–20% without automatic reminder systems
  • Insurance questions (health insurance, number of sessions) are asked over the phone — always the same questions
  • Follow-up appointment series (e.g., 10 treatments) are manually coordinated, which is prone to errors

The CallPilot AI Assistant Solution

  • AI answers calls during treatments — no patient is lost
  • 24/7 appointment booking directly in your calendar (Google, Outlook, phyzio.ch-compatible)
  • Automatic reminders 24h and 2h before appointments via SMS/WhatsApp
  • FAQ bot automatically answers insurance questions (health insurance, number of sessions, costs)
  • Follow-up appointment series are automatically coordinated and confirmed
  • Multilingual communication: German, French, Italian, English

What CallPilot AI Assistant does for your practice

📞

AI Telephone Reception during Treatments

CallPilot AI Assistant answers every call — even while you are treating. Patients receive a professional response immediately and can book an appointment directly.

📅

Appointment Booking & Calendar Integration

Direct integration with your existing calendar. No double bookings, automatic confirmations, reminders 24h and 2h before appointments.

🔔

No-Show Prevention

Automatic reminders via SMS and WhatsApp reduce no-shows by up to 30%. Patients confirm or cancel — your calendar updates automatically.

Automating Insurance Questions

Always the same questions about health insurance, number of sessions, and costs? CallPilot AI Assistant answers these automatically — correctly and consistently.

🔄

Coordinating Follow-up Appointments

Treatment series (e.g., 10 physiotherapy sessions) are automatically planned, confirmed, and reminded. No more manual coordination.

🌍

Multilingual Communication

Ideal for practices in multilingual regions of Switzerland: German, French, Italian, and English — automatically detected and responded to.

How CallPilot AI Assistant works for your practice

01

AI Check (30 Min)

Free analysis call: We review your booking processes, calendar, and most frequent patient inquiries.

02

Configuration

CallPilot AI Assistant is configured for your practice: opening hours, services, health insurance, languages, follow-up appointment logic.

03

Calendar Integration

Connection to your calendar (Google Calendar, Outlook, phyzio.ch, or other practice software). No new software required.

04

Go-Live in 48h

Your AI receptionist is active. No more missed calls — even at night, on weekends, and during every treatment.

"Since CallPilot AI Assistant took over the calls, I no longer miss patients during treatment. Appointments are booked automatically — I save almost an hour of administrative work daily."
Thomas B.
Physiotherapist · Bern

Frequently Asked Questions

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